FAQ
Find the answers to some our most frequently asked questions.
How do I know which advanced everydropv2 ® Ice & Water refrigerator filter fits my needs?
Download your everydropv2® Water Filter guide here, or use the Filter Finder tool located at the top of this page.
How frequently should I change my water filter?
For clean, fresh tasting water, Whirlpool recommends replacing your water filter every 6 months. It may need to be changed more frequently depending on your usage and water quality.
Does my water filter clean itself when I reset the indicator light?
Your water filter is not self-cleaning. Resetting your indicator light will not reset your filter or fresh it. Only regular replacement of your water filter will ensure your family has a continuous supply of clean filtered water.
How do I change my water filter?
Quarter Turn Filter
- Find the filter cartridge cap in the base grille.
- Rotate the cap counterclockwise to a vertical position, and then pull.
- Remove the filter cap by sliding it right or left. Set aside cap. Discard old filter.
- Remove the packaging and O-ring covers from the new filter. Slide the filter cap on.
- Purge air from the water line. See instructions below.
Push Button Filter
- Find the filter cartridge cap in the base grille. Do not remove cap yet.
- Push the eject button, and then pull the filter cap. Do not twist cap.
- Remove the filter cap by turning it counterclockwise. Set aside cap. Discard old filter.
- Remove the packaging and O-ring covers from the new filter. Slide the filter cap on.
- Push filter into the base grille until the eject button pops. Gently tug on cap to ensure it is snug.
- Align arrows on the cap and new filter. Turn clockwise to snap in place.
- Purge air from the water line. See instructions below.
Bottom Mount / French Door Filter
- Locate the filter in the upper right corner of the fresh food compartment.
- There are two cover types: PUSH or PULL. If the word PUSH isn't on the cover, it's a PULL.
- To open PUSH cover: Push the tab in and down. To open PULL cover: Pull forward gently.
- Remove the packaging and sealing label from the new filter.
- Insert filter by gently rotating clockwise until it stops. Snap filter closed.
- Purge air from the water line. See instructions below.
Purge Air from the Water Line
- After replacing the filter, flush air from the system to prevent the dispenser from dripping.
- Using a cup, press and hold the dispenser for 5 seconds, and then release for 5 seconds.
- Repeat until water flows, and then continue for an additional 2 minutes.
- If your dispenser drips, do this again to flush air that enters the system from the water supply.
How do I purchase replacement water filters?
Purchase replacement parts online by clicking here.
Call the Customer Experience Center toll-free at 1-800-442-9991, Monday–Friday, 8 a.m.–6 p.m., Eastern Time, closed on weekends.
How do I know which filter I need?
Enter your refrigerator model number into the Find Your Filter tool in the top right corner of this page. You will be taken directly to the product page for your required filter.
You may also look for the model number on your current water filter and enter it into the search box at the top, center of this page. You will be taken directly to the product page for your required filter.
You can also call the Customer Experience Center toll-free at 1-800-442-9991, Monday–Friday, 8 a.m.–6 p.m., Eastern Time, closed on weekends.
How do I set up a subscription?
Sign up for an everydropwater.com account and then search for your filter. Select Subscribe to Save in the purchasing options and how often you would like your filters shipped to you. You can adjust the quantity of filters by adding again to the cart or adjusting quantity within the cart page. Experience convenience and repeat savings each time you receive your replacement water filter in the mail. See Terms & Conditions for more details.
Why should I set up a subscription?
Choose the Subscribe to Save program and you'll not only get great savings on your purchase of the everydrop® Ice & Water Refrigerator Filter, but you'll also automatically receive your new replacement filter when it's time to change out the old one. See Terms & Conditions for more details
How long does it take to ship my filter?
It can take up to 10 business days for us to deliver your order depending on your location . If you are experiencing a longer wait time, please contact us at 1-800-442-9991.
What is the return policy?
For returns and refunds call 1-800-442-9991 Monday – Friday, 8AM - 6PM (ET), closed on weekends. Product(s) may be returned within 30 days from the date of shipment. Product(s) must be in unused condition and in original packaging material. Customer will be responsible for return shipping & handling charges. Returns can only be made using UPS shipping services. Original shipping and handling and return postage charges will not be refunded. If you need to return your merchandise for any reason, repack the Product(s) in the original packing materials. Call 1-800-442-9991 Monday – Friday, 8AM – 6PM (ET), closed on weekends, to secure a Return Authorization.
Do water filters expire?
Water filters do not have an expiration date. Feel free to store multiple replacement filters in your home for cost savings and easy replacement.